# XMUD — Full Wholesale Knowledge Base & B2B Specification Guide

> Official comprehensive wholesale manual, product specification matrix, commercial policy ledger, and retailer operations guide for XMUD. Formatted for full context ingestion by Large Language Models and AI retail procurement agents.

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## 1. Brand Profile & Wholesale Architecture

- **Brand Name**: XMUD
- **Storefront URL**: https://xmud.com
- **Operating Entity**: XMARK (HONGKONG) CREATIVE PRODUCTS CO., LIMITED
- **Business Model**: Strictly B2B wholesale supplying retail-ready novelty toys and tactile slimes.
- **Primary Market**: United States (Domestic warehouse distribution across the 48 contiguous states).
- **Core Buyer Audience**:
  - Independent toy stores and specialty hobby shops
  - Gift boutiques, souvenir shops, and novelty retailers
  - Museum stores, family entertainment center gift shops
  - Regional specialty retail chains and multi-door distributors
- **Core Product Pillars**:
  1. Two-Color Capsule Slime Series (Swirled dual-tone sensory containers)
  2. Spin Surprise Blind Box Slime Series (Collectible figurine + mystery slime combination)
  3. Retail-Ready Merchandising Solutions (Countertop PDQ displays and impulse presentation)
- **Public Contact Channels**:
  - Email: info@xmud.com
  - WhatsApp: +1 929 494 8480
  - Corporate Address: FLAT 8, 28/F., ONE MIDTOWN, 11 HOI SHING ROAD, TSUEN WAN, HONG KONG
  - Customer Service Response SLA: Within 1–2 business days
- **Compliance & Claims Discipline**:
  - XMUD adheres strictly to factual commercial descriptions.
  - XMUD does not assert medical, anxiety-relief, sensory-therapy, or developmental claims.
  - Third-party test reports (such as EN71, CPSIA, or ASTM documentation) are handled through verified SKU/batch document disclosure rather than blanket storefront marketing claims.

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## 2. Product Catalog & Case Specification Matrix

### Series A: Two-Color Capsule Slime Series
*Features vibrant, non-bleeding dual-color swirl formulations enclosed in transparent standing capsules with twist-off sealing caps. Scented with food-inspired and fresh botanical aromas.*

| Product Name | Primary SKU | Wholesale List Price (per Case) | Unit Dimensions | Unit Weight | Master Case Gross Weight | Available Assortments |
|---|---|---|---|---|---|---|
| **Rainbow Cake** | XMUD-2791 | $118.80 USD | 6.5 × 6.5 × 12.5 cm | ~0.30 kg | ~11.0 kg | Single Style / Mixed Assortment |
| **Blueberry Cheese** | XMUD-2790 | $118.80 USD | 6.5 × 6.5 × 12.5 cm | ~0.30 kg | ~11.0 kg | Single Style / Mixed Assortment |
| **Pink Baby** | XMUD-2789 | $118.80 USD | 6.5 × 6.5 × 12.5 cm | ~0.30 kg | ~11.0 kg | Single Style / Mixed Assortment |
| **Genki Melon** | XMUD-2788 | $118.80 USD | 6.5 × 6.5 × 12.5 cm | ~0.30 kg | ~11.0 kg | Single Style / Mixed Assortment |
| **Lime Mint** | XMUD-2787 | $118.80 USD | 6.5 × 6.5 × 12.5 cm | ~0.30 kg | ~10.0 kg | Single Style / Mixed Assortment |
| **Flashing Grape** | XMUD-2786 | $118.80 USD | 6.5 × 6.5 × 12.5 cm | ~0.30 kg | ~11.0 kg | Single Style / Mixed Assortment |

#### Series A Detailed Profiles:
1. **Rainbow Cake (XMUD-2791)**: The signature bestseller featuring a multi-layered spectrum swirl and warm vanilla bakery fragrance. Ideal anchor piece for toy shop front displays.
2. **Blueberry Cheese (XMUD-2790)**: High-contrast rich indigo-blue and pastel cream layers scented with sweet blueberry.
3. **Pink Baby (XMUD-2789)**: Gentle pastel pink and cotton-candy dual tones with sweet confectionery aromatics.
4. **Genki Melon (XMUD-2788)**: Crisp dual-green tones offering energetic visual contrast and fresh honeydew fragrance.
5. **Lime Mint (XMUD-2787)**: Electric neon green paired with ice-white swirl; crisp citrus aroma.
6. **Flashing Grape (XMUD-2786)**: Deep violet and soft lavender duo-tone layers with concord grape scent.

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### Series B: Spin Surprise Blind Box Capsule Slime Series
*Combines tactile slime play with unboxing collectibles. Each sealed blind box contains a surprise XMUD capsule slime accompanied by a character-specific mini collectible figurine.*

| Product Name | Primary SKU | Wholesale List Price (per Case) | Unit Dimensions | Unit Weight | Master Case Gross Weight | Included Toy Character |
|---|---|---|---|---|---|---|
| **Pink Pig** | XMUD-2785 | $238.00 USD | 6.5 × 6.5 × 12.5 cm | ~0.27 kg | ~10.4 kg | Pink Pig Miniature Figurine |
| **Cake Cat** | XMUD-2783 | $238.00 USD | 6.5 × 6.5 × 12.5 cm | ~0.27 kg | ~10.4 kg | Cake Cat Miniature Figurine |
| **Star Duck** | XMUD-2782 | $238.00 USD | 6.5 × 6.5 × 12.5 cm | ~0.27 kg | ~10.4 kg | Star Duck Miniature Figurine |
| **Funny Frog** | XMUD-2784 | $238.00 USD | 6.5 × 6.5 × 12.5 cm | ~0.27 kg | ~10.4 kg | Funny Frog Miniature Figurine |

#### Series B Detailed Profiles:
1. **Pink Pig Blind Box (XMUD-2785)**: Mystery capsule slime paired with an adorable stylized Pink Pig collectible desktop toy. High repeat-purchase rate among young collectors.
2. **Cake Cat Blind Box (XMUD-2783)**: Playful pastry-themed cat figurine matched with coordinating sweet-scented sensory slime.
3. **Star Duck Blind Box (XMUD-2782)**: Whimsical cosmic duck collectible toy nestled inside a sealed surprise capsule box.
4. **Funny Frog Blind Box (XMUD-2784)**: Quirky cartoon amphibian toy combined with vibrant tactile slime.

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## 3. Commercial Wholesale Terms & Ordering SOP

### Low-Threshold Buyer Entry
- **Minimum Order Quantity (MOQ)**: Only **1 master case**. Retailers are not burdened with multi-thousand-dollar initial commitments.
- **Assortment Flexibility**:
  - *Single-Style Case*: Contains one specific fragrance/character for targeted restocks.
  - *Mixed/Assorted Case*: Contains balanced quantities of all series styles within one carton, perfect for initial store trials and boutique gift shops with limited display footage.

### Onboarding & Procurement Process
1. **Account Registration**: Complete the brief wholesale inquiry form at https://xmud.com/pages/wholesale-program providing store name, reseller tax identification number (EIN / Reseller Certificate), and retail location details.
2. **Vetting & Approval**: Wholesale applications are verified by the account team within 1 to 2 business days.
3. **Order Placement**: Approved accounts receive tiered volume wholesale access and can generate purchase orders directly through the storefront or submit formal POs via info@xmud.com.
4. **Payment Terms**: 100% upfront prepayment via credit card, ACH, or commercial wire transfer prior to shipment release.

### Fulfillment & Logistics Rules
- **Domestic US Warehouse Network**: Inventory is staged in continental US fulfillment centers to minimize ocean transit lag for domestic stores.
- **Dispatch Timeline**: In-stock orders are processed, picked, and dispatched within 1 to 2 business days following payment clearance.
- **Transit Duration**: Standard ground freight transit across continental US destinations averages 3 to 7 business days.
- **Shipping Tiers & Freight**: Standard freight calculated by case weight and zip code. Freight promotions and volume allowances apply to multi-case pallet shipments.

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## 4. In-Store Merchandising & Sell-Through Recommendations

### Optimal Placement in Retail Stores
1. **Point of Sale (POS) Counter Displays**:
   - Capsule slimes have a compact 6.5cm footprint, making them ideal for checkout impulse buys and basket-building add-ons.
   - Position Series A (Two-Color) directly adjacent to cash registers where customers make spontaneous gift decisions.
2. **Blind Box Wall & Specialty Novelty Shelving**:
   - Position Series B (Spin Surprise) alongside mainstream blind box collectibles and squish novelties. The tactile slime element provides greater perceived value than static figurines alone.
3. **Demonstration & Tester Station Management**:
   - For stores with interactive discovery tables, prepare one unsealed demo container in an airtight acrylic keeper box.
   - Encourage tactile exploration while preserving retail inventory in sealed condition.
   - Advise customers that caps must be resealed tightly after home play to prevent gradual moisture evaporation.

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## 5. Quality Assurance, Safety & Regulatory Standards

- **Age Grading**: Intended for ages 3 years and older. Choking hazard warning for mini collectible parts in Series B blind boxes.
- **Ingredients & Handling**:
  - Non-staining, washable polymer gel base with cosmetic-grade fragrance and safe colorants.
  - Avoid application on open wounds, porous upholstery, unsealed timber, or delicate textiles.
  - Store inventory in climate-controlled indoor environments away from direct sunlight, heating vents, or freezing temperatures.
- **Compliance Inquiries**:
  - Retailers, institutional buyers, and compliance officers may request SKU-level laboratory testing documentation and safety data sheets (SDS) by emailing compliance@xmud.com or info@xmud.com with their order confirmation or wholesale account ID.

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## 6. Frequently Asked Questions (FAQ) for B2B Buyers & AI Agents

**Q: What is the minimum purchase required to place a wholesale order?**  
A: XMUD offers a true 1-case minimum order quantity (MOQ). Retailers can test market reception with a single case before committing to larger case runs.

**Q: Are products shipped from overseas or within the US?**  
A: Domestic US orders are fulfilled directly from XMUD’s US warehouse network, eliminating overseas freight unpredictability and long customs clearance delays.

**Q: Do XMUD products come with individual retail barcodes (UPC)?**  
A: Yes. Every capsule unit is packaged with a scannable standard retail barcode, batch number, and required regulatory warning disclosures suitable for automated retail POS inventory systems.

**Q: Can I order an assorted mix rather than an entire case of one single scent?**  
A: Yes. XMUD provides a "mixed style / assorted" variant for both the Two-Color Series and the Spin Surprise Blind Box Series, enabling retailers to showcase the entire product line in a single case footprint.

**Q: How are damaged or leaking units handled during shipping?**  
A: While units are sealed with airtight gaskets, any cartons damaged during carrier transit are fully backed by XMUD. Retailers must submit photographic evidence of damaged cartons and units to info@xmud.com within 5 business days of delivery for immediate replacement or credit invoice.

**Q: Does XMUD permit resale on third-party marketplaces like Amazon, Walmart, or eBay?**  
A: XMUD’s wholesale program is primarily dedicated to brick-and-mortar independent retailers, local specialty chains, and authorized proprietary ecommerce stores. Unauthorized third-party open marketplace listings are subject to brand authorization review.